Frequently Asked Questions

Everything you need to know about your Aura Bora experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Do you offer international shipping?

Currently, we only ship to addresses within the United States and Canada. We are working hard to expand our delivery options to more countries in the near future.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking link. You can also log into your Aura Bora account to view your order history and real-time status updates.

Are your products sustainably sourced?

Yes, we prioritize eco-friendly manufacturers and sustainable materials across our entire product range to ensure we minimize our environmental footprint.