Returns & Exchanges
At Aura Bora, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Print Your Label
Select the items you wish to return and download the prepaid shipping label provided via email.
3
Package Your Items
Place the items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing